J D Autos in Clydach, Wales Closed now

Reviews about J D Autos

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  2017-11-10, by Gabrielle Davies
  Do not buy a car from here!!! I bought a Ford Fiesta from this garage on the 26th March 2015. The staff were lovely whilst selling the car then things changed. Within 5 days of having my car the engine management light came on whilst I was out and about and then all of a sudden the car went in to limp mode. It had no power in it at all, I broke down twice, once on a busy road and then second time on a roundabout. I was lucky that no one went in to the back of me. I some how managed to get the car to my local garage where they had a look at it and told me that the coil pack had gone but everything to do with it was rotten. I got in touch with JD auto Motors to tell them about it and their reply was 'there is nothing wrong with the car, everything is fine' despite telling them what had happened. I told them that I want my money back for the car which I was entitled to as I had only had the car for 5 days. They refused me my money back and wanted to fix the car which I didn't want at all. They were very rude in the process and even threatened me. They had my car for a week and a half for fixing and kept telling me that the car is fixed and that they wanted to run it for a few hours to make sure that it was fine. On the day I was supposed to collect it I had a phone call to say that they had found even more problems with the car, all the values had gone. Which to me shows that when they told me the car was fixed it actually wasn't. I eventually had my money back after a long 3 weeks of hell but I have lost money in the process through Tax and Insurance and I am now without a car. From my experience I would no recommend these to anyone, I had a terrible experience with them. Very rude, arrogant and not friendly when you have a problem! Wouldn't want anyone to go through what I have.